Payment Policy

Welcome to Lumviva. This Payment Policy explains the payment method available when purchasing coffee tables and dining chairs through our online store. By placing an order with Lumviva, you agree to the payment terms outlined below.

2. Accepted Payment Method

Currently, Lumviva accepts Cash on Delivery (COD) as its only payment method.

With Cash on Delivery, you pay for your order when it is delivered to your address, subject to the available delivery arrangements. No online payment is required when placing your order.

3. Order Confirmation

When you place an order with Lumviva, please provide accurate contact information and a complete delivery address. We may contact you to confirm your order details before processing it.

Orders are subject to product availability and confirmation. Lumviva reserves the right to cancel orders when necessary, including cases involving inaccurate information or delivery limitations.

4. Product Prices and Shipping Charges

All product prices are displayed on our website at the time of purchase. Lumviva offers free shipping under its standard shipping policy, so no standard shipping charge will be added to eligible orders.

Please review your order summary before completing your purchase to ensure that the product details and total amount are correct.

5. Payment at Delivery

Customers placing Cash on Delivery orders through Lumviva must pay the amount due when the order arrives.

Please ensure that someone is available at the delivery address to receive the package and complete the payment. Delivery arrangements may vary depending on the shipping provider and destination.

6. Order Processing and Delivery

Lumviva generally requires 1–2 business days to handle orders, followed by an estimated transit time of 3–5 business days. The total estimated delivery time is 5–8 business days.

These timelines are estimates and may vary due to carrier delays, location, weather, or other circumstances beyond our control.

7. Cancellations and Refunds

If you need to cancel an order, contact Lumviva as soon as possible. Cancellation requests depend on the order’s processing and shipping status.

We offer free returns and refunds within 14 business days, subject to our applicable return conditions. Approved refunds are generally processed within approximately 3 days. Since our payment method is Cash on Delivery, please contact our support team for instructions on how an approved refund will be issued.

8. Payment Security

Because Lumviva currently accepts Cash on Delivery only, customers do not need to enter credit card or debit card information to complete an online purchase.

Please use our official contact details if you have questions about an order or payment request.

9. Changes to This Payment Policy

Lumviva may update this Payment Policy when necessary to reflect changes in our business practices, payment arrangements, or legal requirements. Updates will be published on this page with a revised date.

10. Contact Information

If you have questions about this Payment Policy or your order, please contact Lumviva using the details below.

• Trade Name: Lumviva
• Phone: +55 98 98120-0326
• Email: alizada726ali@gmail.com
• Address: Av. Davi Alves Silva, 1314, Buriticupu – MA, 65393-000, Brazil